SaaS spend
Customer zero: six SaaS tools dropped for one platform
A national association dropped Pipedrive, Slack, Squarespace, Notion, Trello and DocuSign for one Mission Control subscription and cut $10,000 in SaaS fees in week one.
Short answer
Our first customer, the Enterprise Technology Association (ETA), dropped Pipedrive, Slack, Squarespace, Notion, Trello and DocuSign for one subscription: Mission Control's top plan, with full access to every add-on. It offboarded $10,000 in recurring SaaS fees in its first week, synced dozens of websites and databases into one control center, and its team members get 10 to 20 hours a week back.
Key takeaways
- Six tools dropped for one platform: Pipedrive, Slack, Squarespace, Notion, Trello and DocuSign.
- One subscription replaced them: the top plan with full access to every add-on.
- $10,000 in recurring SaaS fees offboarded in the first week.
- Dozens of websites and databases synced into one control center.
- 10 to 20 hours a week back per team member.
Contents
Who they are
Customer zero is the Enterprise Technology Association (ETA), a national technology association with members, events, sponsors, learning programs and a network of websites. Like most associations, it runs large programs with a small team. It is the first organization to run on Mission Control. See the full results.
The problem: one team, too many tools
The team's work was spread across a CRM, a chat tool, a website builder, a wiki, a project board and an e-signature tool, plus dozens of separate websites and databases. Every job meant switching between them. That pattern is common: researchers have found that people lose just under four hours a week to app switching alone, as we cover in the toggling tax.
What they dropped
| Tool dropped | Job it did | Where the job lives now |
|---|---|---|
| Pipedrive | Sales pipeline | Contacts and the sales station, with Vega on follow-ups |
| Squarespace | Websites | Sites |
| Trello | Project boards | Work and Projects |
| Slack | Team chat | Mission Control Chat |
| Notion | Docs and notes | Work |
| DocuSign | E-signatures | Legal |
All of it runs on one subscription: Mission Control's top plan, with full access to every add-on.
The results
- $10,000 in recurring SaaS fees offboarded in the first week.
- Six tools dropped for one subscription: Pipedrive, Slack, Squarespace, Notion, Trello and DocuSign.
- Dozens of websites and databases synced into one control center.
- 10 to 20 hours a week back per team member.
How they did it
The team followed the same order we recommend in how to cut SaaS spend: list every tool, map each one to the job it does, pick one home for each job, then move the data and the workflow before cancelling anything. The AI crew took the repetitive work, and anything that sends, charges, signs, publishes or deletes still waits for a person in Go / No-go.
Try it on your own stack
Build yours lets you pick the tools you pay for today and shows which jobs Mission Control can cover. Your setup goes with your early access request, and we build it with you during First Flight.
Questions
- Which tools did customer zero replace with Mission Control?
- Pipedrive, Slack, Squarespace, Notion, Trello and DocuSign, all replaced by one subscription: the top plan with full access to every add-on.
- How much did customer zero save?
- It offboarded $10,000 in recurring SaaS fees in its first week on Mission Control.
- How much time does Mission Control save?
- Customer zero reports 10 to 20 hours a week back per team member. Results vary by organization.
Sources
We check every figure against its original source. Spot something out of date? Reply to any of our emails and we'll fix it.